Full-Time Receptionist

The Receptionist works to assist other office staff with maintaining efficiency, structure, and organization within the office. You will be responsible for maintaining a clean, organized, and safe environment that is pleasing for employees and customers. You will be responsible for all incoming
calls, faxes that need to be routed to employees. This position must adhere to the parameters of the position and duties. You will be responsible for inputting data and appointments into the database. Must possess the ability to be flexible and work other assigned projects and duties as necessary and instructed. Skills needed for this position are master in Microsoft Word and Excel, attention to detail, multi-tasking, organizational, able to take instruction, works consistently throughout the shift, complete all tasks given, computer skills such as Microsoft Word and Microsoft Excel and ability to work under stressful conditions.

Essential Functions: Duties and Responsibilities including but not limited to the following

  •  Manages incoming phone calls showing dignity and respect to all customer and/or clients.
  • Schedules assistance appointments, donation pick-ups and helps assist if needed in the Assistance appointments.
  • Ensures that all messages are taken, and each staff or volunteer receive written notification of messages
  • Ensures that all addresses, names, and phone numbers are correct on the system and in messages taken.
  • Maintains order and professionalism in the office.
  • Provides customers with appointment cards and or resources for additional assistance.
  • Responsible for keeping administration offices clean, dusted, organized, free from debris and clutter so that it is pleasing to customers and clients as a first point of contact.
  • informs supervisor about any repairs or supplies needed
  • Will create and maintain data bases for various projects (mailing lists, in-store vouchers, form files)
  • Helps train office volunteers
  • Maintains archive binders
  • Maintains confidentiality of all information regarding clients and employees of Good Samaritan Ministries and Thrift Store
  • Acts as support for staff in various departments
  • Helps hang and price new clothing
  • Responsible for all filing and copying responsibilities
  • Ensures that all paper is refilled in copier, and fax machine daily
  • Ensures that all supplies get ordered, logs them into the supply log and keeps record of purchasing.
  • Must be able to multitask, completing multiple projects with deadline requirements
  • Functions effectively as a team player and supports the organization
  • Attends all meetings and trainings as required
  • Follows all directions and Good Samaritan Policies
  • Works consistently through the day with approved breaks. When area duties are “caught up”, finds other tasks or projects to stay busy in the effort to support the store and co-workers.
  • Uses work hours effectively and efficiently focusing on tasks and projects that need to be completed.
  • Other duties as necessary

Other Duties and Responsibilities:

  •  Interacts and communicates professionally and effectively while maintaining open communication with supervisors, and other team members, customers, and clients.
  • Functions as a team member for the success of the Good Samaritan Store
  • Learns New Tasks
  •  Be available for trainings for continuing education
  • Follows Directions and Policies
  •  Attends work on a regular basis with minimal absences or tardiness
  •  May be required to work over 40 hours a week, or re-arrange hours as necessary, must be approved by the supervisor
  • Adheres to all building safety requirements according to the fire code for all areas in the store.
  • Other duties as assigned
  • Qualifications:
    Organized, sets priorities, meets deadlines, and works with minimum supervision
  • Must have excellent Microsoft Word, Microsoft Excel, Internet, Email, skills, Mail Merge
  • Must have a least a year Receptionist and/or Administrative Assistant experienc
  • Must be able to operate postage machine, fax, and copier/printer
  • Must be able to answer multi-line phone and handle fast paced offic
  • Excellent oral and written communication skills
  •  Exceptional customer service skills while dealing with customers, co-workers, and volunteers
  • Must be a team player
  • Valid MT Driver’s License, or valid MT Identification Card, and social security card for hiring purposes and dependent upon position.

Preferred:

  • High School Diploma or GED
  • Previous experience or knowledge of receptionist duties and thrift store operations
  • Physical Requirements:
    Frequent Lifting, carrying, and transporting of objects weighing up to 20lbs. team lifting 20lbs and above
  • Must be able to sit for long periods of time while working on the computer
  • Must be able to move throughout the store if asked to complete other tasks

Working Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Mainly works inside the building
  • Fast paced store environment with heavy traffic flow on and off throughout the day

To apply for any position please pick up an application from our store or download it online and submit to Chelsey. For all questions please call Chelsey at (406) 442-0780 extension 101.

Full-Time Clothing Production Assistant

The Production Assistant in the Clothing Department is responsible for managing merchandise by sorting and preparing donations for store sales. They maintain a clean, organized, and safe environment which is pleasing for employees and customers. Primary responsibility will be to process and price and hang all clothing, preparing them for the sales floor. Will ensure that the clothes are organized, stocked,and pleasing to the eye. They must possess the ability to be flexible and work other assigned projects and duties as necessary and instructed. Skills needed for this position are attention to detail, multi-tasking,
organizational, and able to take instruction, works consistently throughout the shift, able to stand on your feet for long periods of time, lifting bags, and boxes of donated items. Must complete all tasks given.

Lifting requirements: up to 60lbs with the use of equipment aides

Essential Functions: Duties and Responsibilities including but not limited to the following

  • Expected to daily sort, price as needed and place clothing racks on the sales floor for purchase
  • Ensures clothing is stocked for daily sales, especially during ½ price sale
  •  Responsible for keeping the Clothing production area clean and orderly, and remove all trip and fall hazards, as well as keeping displays pleasing to the customer’s eye.
  •  Conducts “pull downs” at the end of the month or as desired.
  • Puts away processed and priced merchandise
  •  Adheres to all building safety requirements, as well as follows procedure when an incident, accident or injury has occurred.
  •  Adheres to all store lifting policies and weight restrictions
  •  In the event a co-worker is out, potentially be willing to cover for staff and/or area
  •  Greets and assists customers, treating all with respect and dignity
  •  Maintains floors and work benches, sweeping, washing in your department area and make sure the shelves are dusted and presentable on the sales floor.
  •  Works consistently through the day with approved breaks. When area duties are “caught up”, finds other tasks or projects to stay busy in the effort to support the store and co-workers
  •  Takes initiative to help others by picking up around the store (inside and out), moving empty carts into cart area when needed
  •  Other duties as necessary

Other Responsibilities:

  • Interacts and communicates professionally and effectively while maintaining open communication with supervisors, and other team members, customers, and clients.
  •  Functions as a team member for the success of the Good Samaritan Store
  • Learns New Tasks
  •  Follows Directions and Policies
  •  Attends work on a regular basis with minimal absences or tardiness
  • Attends all meetings and trainings as required
  •  Other duties as assigned

Qualifications:

  • Organized, sets priorities, meets deadlines, and works with minimum supervision
  •  Must be able to work consistently throughout your shift with/without distractions
  •  Able to prioritize backlog of merchandise waiting to be processed
  •  Able to communicate and interact effectively with customers, clients, volunteers, and co-workers
  •  Must be a team player
  •  Valid MT Driver’s License, or valid MT Identification Card, and social security card for hiring purposes and dependent upon position.
    Preferred:
  • High School Diploma or GED
  •  Previous experience or knowledge of thrift store operations

Physical Requirements:

  • Ability to stand for long periods of time, Frequent Lifting, carrying, and transporting of objects weighing up to 60lbs.
  •  Mobility within the facility

Working Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Mainly works inside the building
  • Fast paced store environment with heavy traffic flow on and off throughout the day

To apply for any position please pick up an application from our store or download it online and submit to Chelsey. For all questions please call Chelsey at (406) 442-0780 extension 101.

Full-time Miscellaneous Production Coordinator

The Miscellaneous Production is responsible for managing merchandise in 6 areas (house wares,plastics, Seasonal, health and beauty, office supplies, pet supplies) while sorting and preparing donations for store sales. ting, Helps the Marketing Coordinator as needed with the of the Annual Fundraiser (Style Show) sorts collecting, and designing table spaces for the event. Primary responsibility will be to process and price the following but not inclusive to: all plates, silverware, dishes, pots, pans, holiday items, plastic ware, office material, pet supplies, knick-knacks, candles, candle holders, bathroom items, health and beauty, and other miscellaneous items…

Coordinator is responsible to maintain a clean, organized, and safe environment which is pleasing for co-workers and customers on the sales floor and in warehouse area. Will ensure that the shelves are organized, stocked, and pleasing to the eye. Must possess the ability to be flexible and work other
assigned projects and duties as necessary and instructed. Skills needed for this position are attention to detail, multi-tasking, organizational, and able to stand on your feet for long periods of time, lifting bags, and boxes of donated items. It is also the responsibility of the Coordinator to conduct or oversee a monthly “pull
down”. Must have computer skills, such as email, word, excel and internet. Knowledge of vintage and antiques are a must. Other duties as assigned. Oversee volunteers? Lifting requirements: up to 45lbs with the use of equipment aides as well as team lifting.

Essential Functions: Duties and Responsibilities including but not limited to the following

  • Expected to daily sort, price and display plates, silverware, dishes, pots and pans, holiday items, plastic ware, office material, pet supplies, knick-knacks, candles, candle holders, bathroom items, health and beauty, and other miscellaneous items on the sales floor for purchase
  •  Able to recognize sellable and non-sellable items
  • Ensures shelves are stocked for daily sales, especially during ½ price sale
  • Ensures items are not broken or dirty when processing and preparing for the sales floor
  • Responsible for keeping the miscellaneous production area clean and orderly and remove all trip and fall hazards, as well as keeping displays pleasing to the customer’s eye.
  • Conducts “pull downs” at the end of the month or as desired.
  •  Puts away processed and priced merchandise
  • Adheres to all building safety requirements, as well as follows procedure when an incident, accident or injury has occurred.
  • Adheres to all store lifting policies and weight restrictions
  • Greets and assists customers, treating all with respect and dignity
  • Maintains floors, trash, and work benches, sweeping, ensuring cleaning of all 6 areas and make sure the shelves are dusted and presentable on the sales floor.
  •  Works consistently through the day with approved breaks, as able and according to store policy.
  • Will follow your schedule, when area duties are “caught up”, finds other tasks or projects to stay busy in the effort to support the store and co-workers
  • Takes initiative to help co-workers in other departments by picking up around the store (inside and out), moving empty carts into cart area when needed
  • Able to effectively communicate with other supervisors and the Executive Director
  • Other duties as necessary

Other Duties and Responsibilities

  • Interacts and communicates professionally and effectively while maintaining open communication with supervisors, and other team members, customers, and clients.
  • Functions as a team member for the success of the Good Samaritan Store
  • Learns New Tasks
  • Follows Directions and Policies
  • Attends work on a regular basis with minimal absences or tardiness
  • Attends all meetings and trainings as required
  • Other duties as assigned
  • Qualifications:
    Have knowledge of antique items
  • Able to organize, sets priorities, meet deadlines, and works with minimum supervision
  • Must be able to work consistently throughout your shift with/without distractions
  • Able to prioritize backlog of merchandise waiting to be processed
  •  Able to communicate and interact effectively with customers, clients, volunteers, and co-workers
  •  Must be a team player
  •  Valid MT Driver’s License, or valid MT Identification Card, and social security card for hiring purposes and dependent upon position.
  • Preferred:
    High School Diploma or GED
  •  Previous experience or knowledge of retail and or thrift store operations
  • Knowledge of antiques
  • Physical Requirements:
  • Ability to stand for long periods of time, Frequent Lifting, carrying, and transporting of objects weighing up to at least 45lbs.
  • Mobility within the facility

Working Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Mainly works inside the building
  • Fast paced store environment with heavy traffic flow on and off throughout the day

To apply for any position please pick up an application from our store or download it online and submit to Chelsey. For all questions please call Chelsey at (406) 442-0780 extension 101.

Full-Time Dock Production Assistant

Job Type: Full-Time

 

​Essential Functions: Duties and Responsibilities including but not limited to the following:

  • Will be responsible for driving the truck #1 and truck #2 safely and by following all traffic rules and regulations.
  • Will wear the seat belt at all times.
  • Will be responsible for filling out the daily truck mileage logs on both trucks.
  • Will be responsible for filing out the daily maintenance log on both trucks.
  • When not on the truck will work on the dock accepting incoming donation items and sorts according to the various departments.
  • Works on truck and dock refusing incoming donation items that are ripped, stained, torn, or broken.
  • Moves, lifts furniture items and assists customers with loading purchased merchandise
  • Will work with Truck Driver #1 with keeping the truck clean, orderly, and safe during scheduled shifts.
  • Provides customers with donation receipts on the truck and on the dock.
  • Responsible for ensuring a safe sales floor environment for co-workers and customers
  • Informs supervisor about any repairs or supplies needed
  • Adheres to all traffic rules and regulations
  • Adheres to all building safety requirements, as well as follows procedure when an incident, accident or injury has occurred.
  • Adheres to all store lifting policies and weight restrictions
  • In the event a co-worker is out, potentially be willing to cover
  • Greets and assists customers, clients and donors, on the truck and dock; treating all with respect and dignity
  • Other duties as necessary

Other Duties and Responsibilities:

  • Interacts and communicates professionally and effectively while maintaining open communication with supervisors, and other team members, customers and clients.
  • Functions as a team member for the success of the Good Samaritan Store
  • Will work full shifts unless otherwise approved by supervisor
  • Will take daily lunches at the scheduled time
  • Learns New Tasks
  • Follows Directions and Policies
  • Attends work on a regular basis with minimal absences or tardiness
  • May be required to work over 40 hours a week, or re-arrange hours as necessary, must be approved by the supervisor
  • Attends all meetings and trainings as required
  • Other duties as assigned

Qualifications:

  • Organized, sets priorities, meets deadlines and works with minimum supervision
  • Excellent customer service skills while dealing with customers, co-workers, and volunteers
  • Must be a team player
  • Valid MT Driver’s License with clean driving record

Preferred:

  • High School Diploma or GED
  • Previous experience or knowledge of thrift store operations

Physical Requirements:

  • Frequent lifting, carrying and transporting of objects weighing up to 100lbs. While utilizing dollies, hand trucks, flat carts, and teamwork. Mobility within the facility and ability to occasionally drive, load and unload the delivery truck

Working Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Works inside and outside of the building
  • Fast-paced store environment with heavy traffic flow on and off throughout the day

The above statements are intended to describe the general nature of the work being performed by employees in this position. They are not intended to be an exhaustive list of all duties, responsibilities, and qualifications. The Good Samaritan Ministries Management reserves the right to amend and change responsibilities to meet the store needs.

This job description is not a contract of employment with Good Samaritan Ministries and Thrift Store. By signing this document you are acknowledging receipt of this Job Description and the expectations for the performance of the essential functions of the position.

To apply for any position please pick up an application from our store or download it online and submit to Chelsey. For all questions please call Chelsey at (406) 442-0780 extension 101.

Part-Time Linens Production Assistant

20 hours per week

The Production Assistant in the Linen Department is responsible for managing merchandise by sorting and preparing donations for store sales. They maintain a clean, organized, and safe environment which is pleasing for employees and customers. Primary responsibility will be to process and price all sheets, pillow, blankets, comforters, curtains, towels, and other miscellaneous items in the linen department, preparing them for the sales floor. Will ensure that the shelves are organized, stocked and pleasing to the eye. They must possess the ability to be flexible and work other assigned projects and duties as necessary and instructed. Skills needed for this position are attention to detail, multi-tasking, organizational, able to take instruction, works consistently throughout the shift, able to stand
on your feet for long periods of time, lifting bags, and boxes of donated items. Must complete all tasks given.

Lifting requirements: up to 60lbs with the use of equipment aides

Essential Functions: Duties and Responsibilities including but not limited to the following:

  •  Expected to daily sort, price and display comforters, blankets, towels, rugs, pillows, curtains, place mats,sheets, and dog blankets on the sales floor for purchase
  • Ensures shelves are stocked for daily sales, especially during ½ price sale
  •  Responsible for keeping the Linen production area clean and orderly, and remove all trip and fall hazards, as well as keeping displays pleasing to the customer’s eye.
  • Conducts “pull downs” at the end of the month or as desired.
  • Puts away processed and priced merchandise
  • Adheres to all building safety requirements, as well as follows procedure when an incident, accident or injury has occurred.
  • Adheres to all store lifting policies and weight restrictions
  •  In the event a co-worker is out, potentially be willing to cover for staff and/or area
  •  Greets and assists customers, treating all with respect and dignity
  • Maintains floors and work benches, sweeping, washing in your department area and make sure the shelves are dusted and presentable on the sales floor.\
  • Works consistently through the day with approved breaks. When area duties are “caught up”, finds other tasks or projects to stay busy in the effort to support the store and co-workers
  •  Takes initiative to help others by picking up around the store (inside and out), moving empty carts into cart area when needed
  • Other duties as necessary

To apply for any position please pick up an application from our store or download it online and submit to Chelsey. For all questions please call Chelsey at (406) 442-0780 extension 101.

Full-Time Street Outreach Worker

 

Job Type: Full-Time

Position Summary: The Street Outreach Worker is responsible for performing street outreach to the homeless county-wide including reaching out to individuals and families that are not being served or are underserved by existing community service delivery systems, building trusting relationships and developing a rapport that lead to acceptance and openness to seeking help, engaging the homeless as a first step to accepting care for immediate health and safety needs, using services and resources and taking steps to become integrated into the community, enabling individuals to accept placement and opportunities to stabilize their lives and utilizing diversion practices, crisis response and intervention, shelter referrals, interim housing placement, and linking individuals with the appropriate destination for continued services.

 

Essential Functions:

  • Conduct mobile outreach and create client service engagement opportunities for homeless individuals and families on the streets.
  • Use Engagement, Assessment, and Referrals (E.A.R.) as strategies for outreach including the following elements:
  • Engagement: Build trust with homeless individuals and assess their immediate health and safety needs; Sensitive to the willingness of the person or family to be engaged; Engagement is non-threatening, flexible, and persistent; and Built upon respect for the person and his/her autonomy and confidentiality.
  • Assessment: Outreach workers will assess the individual’s: Safety, including potentially life-threatening situations (COVID-19, HIV-AIDS), at risk of abuse, unsafe situations, and youth, to be referred for Immediate needs; Level of functioning; Overall mental and physical health; Strengths and capacities, including the capacity for making decisions
  • Referrals: Actively collaborate with other homeless services providers and community resources to facilitate access to the continuum of community services including: Basic needs, including food, clothing, shelter, hygiene, and laundry; Housing assistance; Substance abuse education and treatment; Legal assistance; and Health information and more
  • Facilitate and maintain community relationships to create referral pathways for program participants into County and other private and/or non-profit programs.
  • Assist with screening of potential program participants for the Homelessness Prevention and Rapid Rehousing programs, emphasizing the engagement of homeless veterans.
  • Provide program materials and referral training sessions to community partners around shelter services (outreach to motels, churches, downtown merchants, as well as job seeking).
  • Provide Support and guidance to participants as they transition from street to shelter, transitional housing.
  • Follow safety protocols for community street outreach.
  • Be thoroughly familiar with the policies and procedures guiding the work of this position and the program or department overall. Perform job functions in line with these policies and procedures.
  • Research and Implement best practices on street outreach and assist participants in acquiring resources for acquiring housing.
  • Develop and manage a comprehensive outreach/ working relationship with all stakeholders, elected officials and staff, commercial and private community activists, and clients.
  • Through assessment the Outreach Worker is responsible for diversion, crisis response and intervention, shelter referrals, interim housing placement, and linking families with the appropriate destination for continued services, including referral to and enrolment in Coordinated Entry.
  • Divert or link/schedule individuals and families with the appropriate services. This could include emergency shelter, temporary housing, permanent housing, or Rapid Re-Housing assistance.
  • Provide thorough and complete documentation of all required activities and engagements, per contract requirements, including case notes, documenting Reasonable Accommodation requests, etc.
  • Work with private, public, or/and nonprofit organizations, faith-based organizations as appropriate and requested, and
  • Perform other related duties as assigned.

To apply for any position please pick up an application from our store or download it online and submit to Chelsey. For all questions please call Chelsey at (406) 442-0780 extension 101.

406.442.0780
3067 N. Montana Avenue
Helena, MT 59601

office hours

Monday – Friday 9:00 AM – 5:00 PM

thrift store hours

Monday – Friday 9:00 AM – 7:00 PM
Saturday 9:00 AM – 6:00 PM
Sunday 10:00 AM – 5:00 PM
Loading Dock: OPEN for donations Tuesday, Thursday, and Saturday and closes one hour before store closing.

© 2020 Good Samaritan Ministries. All rights reserved.