Job Title: Dock Production Assistant
Department: Dock Warehouse
Reports to: Michelle Hughes
FLSA Status: Non-Exempt Hours: 40


Mission Statement: Good Samaritan Ministries, motivated by Catholic social teaching, works in our community to advance family life, human dignity, and the common good. We provide services to meet the physical, social, emotional, and spiritual needs of individuals and families of all faiths, especially
those most in need.

The objective of the Position: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The Dock Production Assistant is responsible for accepting incoming donations as well as sorting and preparing donations for store sales. Working under very stressful conditions is a must. They must possess the ability to be flexible and work on other assigned projects and duties as necessary and instructed. Skills needed for this position are attention to detail, multi-tasking, organization, able to take instruction, works consistently throughout the shift, complete all tasks given.

Essential Functions: Duties and Responsibilities including but not limited to the following
 Works on dock accepting incoming donation items and sorts according to the various
 Works on dock refusing incoming donation items that are ripped, stained, torn, or broken.
 Moves, lifts furniture items and assists customers with loading purchased merchandise
 Responsible for keeping the dock warehouse clean, orderly, and safe during scheduled shift.
 Provides customers with donation receipts
 Responsible for ensuring a safe sales floor environment for co-workers and customers
 Informs supervisor about any repairs or supplies needed
 Adheres to all building safety requirements, as well as follows procedure when an incident,
accident or injury has occurred.
 Adheres to all store lifting policies and weight restrictions
 In the event a co-worker is out, potentially be willing to cover for the dock area
 Greets and assists customers, clients and donors, treating all with respect and dignity
 Maintains floors, sweeping, washing on the dock area
 Breaks down cardboard boxes for recycling
 Other duties as necessary
Other Duties and Responsibilities:
 Interacts and communicates professionally and effectively while maintaining open communication with supervisors, and other team members, customers and clients.
 Functions as a team member for the success of the Good Samaritan Store

 Learns New Tasks
 Follows Directions and Policies
 Attends work on a regular basis with minimal absences or tardiness
 May be required to work over 40 hours a week, or re-arrange hours as necessary, must be
approved by the supervisor
 Attends all meetings and trainings as required
 Other duties as assigned

 Organized, sets priorities, meets deadlines and works with minimum supervision
 Excellent customer service skills while dealing with customers, co-workers, and volunteers
 Must be a team player
 Valid MT Driver’s License, or valid MT Identification Card, and social security card for hiring
purposes and dependent upon position.
 High School Diploma or GED
 Previous experience or knowledge of thrift store operations
Physical Requirements:
 Frequent Lifting, carrying, and transporting of objects weighing up to 125lbs or above.
 Mobility within the facility and ability to occasionally drive, load and unload the delivery truck

Working Environment: The work environment characteristics described here are representative of
those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 Mainly works inside the building
 Fast paced store environment with heavy traffic flow on and off throughout the day

The above statements are intended to describe the general nature of the work being performed by employees in this position. They are not intended to be an exhaustive list of all duties, responsibilities, and qualifications. The Good Samaritan Ministries Management reserves the right to amend and change responsibilities to meet the store needs.

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